Please check whether there is any damage or issue with the package of your product before signing the delivery receipt. If there is any damage, missing item, or if the package tape appears to have been opened for any reason, return the package to the courier by requesting an official report to be prepared, without signing any delivery documents. If you fulfill this obligation, your new products will be sent to you immediately. We do not accept responsibility for damage or missing items inside packages that are accepted despite visible damage or claims of missing contents. Please notify us of this situation as soon as possible via our phone number +90 507 788 06 69, together with your contract number.
For all your questions regarding your orders or to receive information about our products, you can contact us from anywhere in Türkiye via our phone number +90 507 788 06 69 or submit a support request by filling out our contact form.